In this Q&A, Rupp talks specifically about the efforts required of his team to meet mortgage demand, delving into employee shifts, adaptable mindsets, and lessons learned. ![]() ![]() In mid-May, profiled Affinity Plus’ efforts to offer curbside mortgage closing in these socially distant times. “It’s been amazing to see our employees’ adaptability and excitement as they jump into a new department and make an impact in a new area,” Rupp says. Upon understanding that mortgage demand was likely to remain high for several months while consumer demand remained low and branches remained closed, the credit union moved 45 employees in one fell swoop from consumer lending roles - including branch and call center staff - to the real estate department in early April. Corey Rupp, Chief Lending Officer, Affinity Plus FCU
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